Guide for Tenants – Your Questions Answered

All applicants will be expected to meet the following criteria:

ALL APPLICANTS MUST BE:
* Over 18 years of age
* Able to sign the tenancy agreement
* Able to provide a UK based guarantor OR alternatively pay the full amount of rent for the length of the tenancy in advance
* Able to view the property internally (normally accompanied by a member of staff)

If in doubt on any matter please consult a member of Cardiff Student Letting staff BEFORE VIEWING the property and they will be pleased to help you.

Frequently Asked Questions... & Our Answers

Q. Do I have to fill in any forms?
A. Yes, we have an application form which all tenants must fill out

Q. What do I have to pay to reserve a property?
A. Cardiff Student Letting do not charge administration or agency fees. You will however have to pay the dilapidations deposit (bond) to reserve a property. This is refundable at the end of your tenancy providing there are no dilapidations.

Q. Am I committed to pay rent for a fixed term?
A. Yes, depending on the length of the tenancy you sign, you are legally required to pay the rent until the contract ends

Q. What does ‘jointly and severally’ liable mean?
A. Where there is more than one tenant signing an agreement, all tenants are ‘jointly and severally’ liable. This means that each tenant can be held responsible for the agreement and paying of rent and not just a share of it. Be sure about the people that you agree to share with as if they fail to pay the rent, you can also be held liable.

Q. Who will maintain/manage the property after I/we have moved in?
A. It will either be the landlord or Cardiff Student Letting. If it is the landlord then you will need to contact him directly if there are any repairs required. If it is Cardiff Student Letting, then once you have contacted us, we will advise the landlord and arrange the necessary maintenance etc.

Q. Who will pay for the Utilities, Services and TV Licence?
A. Normally most bills will be the responsibility of the tenant unless stated otherwise. There will be no Council Tax charge where full time students ONLY occupy a house. There are specific rules governing who is classed as a full-time student and tenants are advised to check this before choosing who to live with.

Q. Will my belongings be covered by the Landlord’s insurance?
A. No, tenants must take out insurance for their own belongings.